Tag: Chief Technology Officer

(The Hosting News) – ServInt, a pioneering provider of managed web hosting for businesses worldwide, today announced the promotion of James Tricarico to the new position of Director of Managed Services.

Tricarico joined ServInt in 2003 and immediately began demonstrating his ability to resolve difficult customer-support issues. Since then, he has led numerous efforts to enhance client-facing systems within the Company, particularly in the area of technical support.

In his new position, Tricarico will be responsible for managing the expansion of ServInt’s technical support group, known as ServInt’s Managed Services Team. He will report to ServInt’s Chief Operating Officer Christian Dawson and Chief Technology Officer Matthew Loschert.

“Jim’s promotion is an example of how the person best qualified for the job is often the one who has been in the trenches, working toward it for years,” said ServInt Founder and Chief Executive Officer Reed Caldwell. “As we continue to expand our client-support function to match our growing customer base – and the growth in our service offerings – Jim’s deep understanding of our customers’ requirements will be of critical importance. No one is better suited to be in charge of our industry-leading Managed Services Team.”

Source: ServInt Names James Tricarico to Director of Managed Services

(The Hosting News) – ServInt, a pioneering provider of managed web hosting for businesses worldwide, today announced the promotion of James Tricarico to the new position of Director of Managed Services.

Tricarico joined ServInt in 2003 and immediately began demonstrating his ability to resolve difficult customer-support issues. Since then, he has led numerous efforts to enhance client-facing systems within the Company, particularly in the area of technical support.

In his new position, Tricarico will be responsible for managing the expansion of ServInt’s technical support group, known as ServInt’s Managed Services Team. He will report to ServInt’s Chief Operating Officer Christian Dawson and Chief Technology Officer Matthew Loschert.

“Jim’s promotion is an example of how the person best qualified for the job is often the one who has been in the trenches, working toward it for years,” said ServInt Founder and Chief Executive Officer Reed Caldwell. “As we continue to expand our client-support function to match our growing customer base – and the growth in our service offerings – Jim’s deep understanding of our customers’ requirements will be of critical importance. No one is better suited to be in charge of our industry-leading Managed Services Team.”

ServInt Names James Tricarico to Director of Managed Services

(The Hosting News) – Data Foundry, a leading provider of wholesale and retail data center outsourcing, colocation, and disaster recovery services, announces that it is hosting a Groundbreaking ceremony on August 3rd, 2010 at the site of its newly planned Austin Data Center (ADC2), a 250,000 square foot data center to reside on its new Data Ranch campus in Austin, TX.  Phase one of the data center build includes a 130,000 square foot facility scheduled to be completed 2Q 2011.  The facility, designed from the ground up, will provide state-of-the-art colocation, data center and disaster recovery services to support both the demand and growth of Data Foundry’s existing client base and attract new companies.

Data Foundry’s second Austin data center, the master planned ADC2, will reside on the Data Ranch, a 40 acre campus in Central Texas, near Austin Bergstrom International Airport. With capabilities for 100 megawatts of power, the premium Data Ranch campus includes end-to-end underground power feeds from diverse substations; dual diverse entry points for power, telecom, and water; and availability of over 15 telecom providers. This Data Ranch infrastructure is incorporated into the design of the ADC2.  The 130,000 square foot first phase is Tier III designed with fully enclosed indoor UPS and generator systems, as well as concurrently maintainable power and cooling systems. The ADC2 will be optimized for client disaster recovery and back up requirements, along with its ability to serve primary colocation needs.  

“This Groundbreaking ceremony marks the beginning of construction on our new premium Data Center at the Data Ranch Campus,” states Edward Henigin, Chief Technology Officer of Data Foundry. “The event celebrates the community it will serve and the opportunities afforded through its next-generation design and multi-megawatt power capabilities.  This mission critical infrastructure is key to attracting large Enterprise and service providers considering Texas for their expansions.”

The flexible design of the ADC2 can support customers with requirements for a single cabinet up to multi-megawatt deployments as well as worksite recovery stations.  Customized options to suit customers’ needs include private data suites built with fully-enclosed hard walls starting at 2,500 square feet – all staffed 24/7/265 by trained security and engineering teams.
 
“We welcome Data Foundry’s new premium data center building to the Austin area,” states Michael Rollins, President of Austin Chamber of Commerce.  “With their over sixteen years of experience and highly trained engineering team, we are confident the data center will serve as a draw for regional and national companies. Austin’s central location away from threat of hurricane and natural disasters, coupled with a large base of high tech talent make this a prime location for a world-class data center.”

For more information about Data Foundry, please visit www.datafoundry.com, or email sales@datafoundry.com.

Source: Data Foundry to Hold Groundbreaking Ceremony for Austin Data Center

(The Hosting News) – Data Foundry, a leading provider of wholesale and retail data center outsourcing, colocation, and disaster recovery services, announces that it is hosting a Groundbreaking ceremony on August 3rd, 2010 at the site of its newly planned Austin Data Center (ADC2), a 250,000 square foot data center to reside on its new Data Ranch campus in Austin, TX.  Phase one of the data center build includes a 130,000 square foot facility scheduled to be completed 2Q 2011.  The facility, designed from the ground up, will provide state-of-the-art colocation, data center and disaster recovery services to support both the demand and growth of Data Foundry’s existing client base and attract new companies.

Data Foundry’s second Austin data center, the master planned ADC2, will reside on the Data Ranch, a 40 acre campus in Central Texas, near Austin Bergstrom International Airport. With capabilities for 100 megawatts of power, the premium Data Ranch campus includes end-to-end underground power feeds from diverse substations; dual diverse entry points for power, telecom, and water; and availability of over 15 telecom providers. This Data Ranch infrastructure is incorporated into the design of the ADC2.  The 130,000 square foot first phase is Tier III designed with fully enclosed indoor UPS and generator systems, as well as concurrently maintainable power and cooling systems. The ADC2 will be optimized for client disaster recovery and back up requirements, along with its ability to serve primary colocation needs.  

“This Groundbreaking ceremony marks the beginning of construction on our new premium Data Center at the Data Ranch Campus,” states Edward Henigin, Chief Technology Officer of Data Foundry. “The event celebrates the community it will serve and the opportunities afforded through its next-generation design and multi-megawatt power capabilities.  This mission critical infrastructure is key to attracting large Enterprise and service providers considering Texas for their expansions.”

The flexible design of the ADC2 can support customers with requirements for a single cabinet up to multi-megawatt deployments as well as worksite recovery stations.  Customized options to suit customers’ needs include private data suites built with fully-enclosed hard walls starting at 2,500 square feet – all staffed 24/7/265 by trained security and engineering teams.
 
“We welcome Data Foundry’s new premium data center building to the Austin area,” states Michael Rollins, President of Austin Chamber of Commerce.  “With their over sixteen years of experience and highly trained engineering team, we are confident the data center will serve as a draw for regional and national companies. Austin’s central location away from threat of hurricane and natural disasters, coupled with a large base of high tech talent make this a prime location for a world-class data center.”

For more information about Data Foundry, please visit www.datafoundry.com, or email sales@datafoundry.com.

Data Foundry to Hold Groundbreaking Ceremony for Austin Data Center

Ubersmith Adds Brand New Advanced Search Tools(The Hosting News) – Ubersmith recently announced the release of the latest version of its flagship datacenter management software, Ubersmith DE Version 1.8, with Natural Language Search across all of its core modules. Now, data center managers can find and quickly correlate client account information, support issues, and device and usage data across the platform 85% faster. The new search tool returns more relevant and nearly instant results from very large data sets; and, as part of the leading automation software for the web hosting and data center market, it will save users thousands of hours per year, while improving reaction time to critical issues.
Complex searches that used to take 30-60 seconds now take less than five seconds thanks to the integration of powerful Apache SOLR and Zend Lucene search engines. The search tools also allow advanced screening capabilities in instances where either limited or obscure information is all that is available, such as support ticket information, one of the most important use cases, or IP addresses in use.
“The latest release of Ubersmith DE meets the service provider market’s needs for drastic improvements in speed when dealing with large data sets and user bases, which is typical for Ubersmith clients” said Dan Cech, chief technology officer. “As we make critical advancements in scalability and performance, we deliver on Ubersmith’s promise to bring continuous innovation, greater efficiency, cutting-edge features and time and cost savings to our customers.”

The new natural language search functionality is just one of hundreds of feature enhancements added in Ubersmith DE Version 1.8 in order to maintain the company’s position as the leader in streamlining data center operations and improving the efficiency and automation of service providers across the lifecycle of datacenter operations, assets, and customers.

Other Feature Enhancements in Ubersmith DE Version 1.8 include:
•    New support feature for “Level 2″ credit card processing helps merchants save money on transaction fees: This new features sends tax details along with each transaction to help merchants accept more credit cards and qualify for the best rates.  Merchants with large numbers of customers and high transaction volumes (such as government and large corporations) will benefit by getting higher approval percentages and more favorable rates.
•    System-wide and Support Manager User Interface (UI) enhancements help better manage large numbers of data, especially support tickets, by adding usability improvements and time-saving data correlation on the support screens, as well as the screens to manage billing, client accounts, orders, permissions, and reports and monitoring.
•    Integrated device support has been expanded to new switch and rebooter/PDU models, adding to the hundreds of specialty datacenter switches, servers and appliances that Ubersmith already supports.
•    Expanded virtualization features to manage cloud and hybrid offerings via the Virtuozzo API.
•    Several new API calls, including support for tags, enhancements to IP management handling and order queue interaction
•    SSL certificate provisioning enhancements
•    Plus, over 200 bug fixes, speed and usability improvements.
Hosting companies, managed services provider (MSPs), public cloud vendors, SAAS providers and enterprises can now manage multiple areas of the operations and business faster and more effectively, including: billing automation, management and provisioning of devices, support and trouble ticket resolution, customer relationship management (CRM), usage and alert monitoring and integrated financial and business reporting.

Ubersmith DE 1.8 is designed to fit the needs of all sizes of service providers, from startup cloud providers all the way to the largest ISPs and enterprises and is available starting from a low, monthly base rate.  Each installation of Ubersmith comes with comprehensive migration assistance and full 24/7 support from Ubersmith’s team of expert engineers. Upgrades are performed by contacting customer support.

About Ubersmith.
Ubersmith is a pioneer in Web-based automation for the global web hosting, data center and service provider industries and the market leader in automated data center management tools among businesses generating $1 – $20 million in revenue from cloud, virtual hosting, and dedicated servers offerings.  Founded in 2003 and based in Troy, NY, the privately-held company was the first to offer automated billing and monitoring of server usage to the IT infrastructure industry. The company is the only company serving a significant share of the market with a single-platform workflow solution offering real-time billing of bandwidth and overage usage, alongside mission-critical features to automate device lifecycle management, customer relationship management (CRM), support and trouble ticket resolution, real-time performance monitoring, and advanced profitability evaluation and business reporting. Please visit our website at www.ubersmith.com.

Ubersmith Adds Brand New Advanced Search Tools

Ubersmith Adds Brand New Advanced Search Tools(The Hosting News) – Ubersmith recently announced the release of the latest version of its flagship datacenter management software, Ubersmith DE Version 1.8, with Natural Language Search across all of its core modules. Now, data center managers can find and quickly correlate client account information, support issues, and device and usage data across the platform 85% faster. The new search tool returns more relevant and nearly instant results from very large data sets; and, as part of the leading automation software for the web hosting and data center market, it will save users thousands of hours per year, while improving reaction time to critical issues.
Complex searches that used to take 30-60 seconds now take less than five seconds thanks to the integration of powerful Apache SOLR and Zend Lucene search engines. The search tools also allow advanced screening capabilities in instances where either limited or obscure information is all that is available, such as support ticket information, one of the most important use cases, or IP addresses in use.
“The latest release of Ubersmith DE meets the service provider market’s needs for drastic improvements in speed when dealing with large data sets and user bases, which is typical for Ubersmith clients” said Dan Cech, chief technology officer. “As we make critical advancements in scalability and performance, we deliver on Ubersmith’s promise to bring continuous innovation, greater efficiency, cutting-edge features and time and cost savings to our customers.”

The new natural language search functionality is just one of hundreds of feature enhancements added in Ubersmith DE Version 1.8 in order to maintain the company’s position as the leader in streamlining data center operations and improving the efficiency and automation of service providers across the lifecycle of datacenter operations, assets, and customers.

Other Feature Enhancements in Ubersmith DE Version 1.8 include:
•    New support feature for “Level 2″ credit card processing helps merchants save money on transaction fees: This new features sends tax details along with each transaction to help merchants accept more credit cards and qualify for the best rates.  Merchants with large numbers of customers and high transaction volumes (such as government and large corporations) will benefit by getting higher approval percentages and more favorable rates.
•    System-wide and Support Manager User Interface (UI) enhancements help better manage large numbers of data, especially support tickets, by adding usability improvements and time-saving data correlation on the support screens, as well as the screens to manage billing, client accounts, orders, permissions, and reports and monitoring.
•    Integrated device support has been expanded to new switch and rebooter/PDU models, adding to the hundreds of specialty datacenter switches, servers and appliances that Ubersmith already supports.
•    Expanded virtualization features to manage cloud and hybrid offerings via the Virtuozzo API.
•    Several new API calls, including support for tags, enhancements to IP management handling and order queue interaction
•    SSL certificate provisioning enhancements
•    Plus, over 200 bug fixes, speed and usability improvements.
Hosting companies, managed services provider (MSPs), public cloud vendors, SAAS providers and enterprises can now manage multiple areas of the operations and business faster and more effectively, including: billing automation, management and provisioning of devices, support and trouble ticket resolution, customer relationship management (CRM), usage and alert monitoring and integrated financial and business reporting.

Ubersmith DE 1.8 is designed to fit the needs of all sizes of service providers, from startup cloud providers all the way to the largest ISPs and enterprises and is available starting from a low, monthly base rate.  Each installation of Ubersmith comes with comprehensive migration assistance and full 24/7 support from Ubersmith’s team of expert engineers. Upgrades are performed by contacting customer support.

About Ubersmith.
Ubersmith is a pioneer in Web-based automation for the global web hosting, data center and service provider industries and the market leader in automated data center management tools among businesses generating $1 – $20 million in revenue from cloud, virtual hosting, and dedicated servers offerings.  Founded in 2003 and based in Troy, NY, the privately-held company was the first to offer automated billing and monitoring of server usage to the IT infrastructure industry. The company is the only company serving a significant share of the market with a single-platform workflow solution offering real-time billing of bandwidth and overage usage, alongside mission-critical features to automate device lifecycle management, customer relationship management (CRM), support and trouble ticket resolution, real-time performance monitoring, and advanced profitability evaluation and business reporting. Please visit our website at www.ubersmith.com.

Ubersmith Adds Brand New Advanced Search Tools

(The Hosting News) – Ubersmith recently announced the release of the latest version of its flagship datacenter management software, Ubersmith DE Version 1.8, with Natural Language Search across all of its core modules. Now, data center managers can find and quickly correlate client account information, support issues, and device and usage data across the platform 85% faster. The new search tool returns more relevant and nearly instant results from very large data sets; and, as part of the leading automation software for the web hosting and data center market, it will save users thousands of hours per year, while improving reaction time to critical issues.
Complex searches that used to take 30-60 seconds now take less than five seconds thanks to the integration of powerful Apache SOLR and Zend Lucene search engines. The search tools also allow advanced screening capabilities in instances where either limited or obscure information is all that is available, such as support ticket information, one of the most important use cases, or IP addresses in use.
“The latest release of Ubersmith DE meets the service provider market’s needs for drastic improvements in speed when dealing with large data sets and user bases, which is typical for Ubersmith clients” said Dan Cech, chief technology officer. “As we make critical advancements in scalability and performance, we deliver on Ubersmith’s promise to bring continuous innovation, greater efficiency, cutting-edge features and time and cost savings to our customers.”

The new natural language search functionality is just one of hundreds of feature enhancements added in Ubersmith DE Version 1.8 in order to maintain the company’s position as the leader in streamlining data center operations and improving the efficiency and automation of service providers across the lifecycle of datacenter operations, assets, and customers.

Other Feature Enhancements in Ubersmith DE Version 1.8 include:
•    New support feature for “Level 2″ credit card processing helps merchants save money on transaction fees: This new features sends tax details along with each transaction to help merchants accept more credit cards and qualify for the best rates.  Merchants with large numbers of customers and high transaction volumes (such as government and large corporations) will benefit by getting higher approval percentages and more favorable rates.
•    System-wide and Support Manager User Interface (UI) enhancements help better manage large numbers of data, especially support tickets, by adding usability improvements and time-saving data correlation on the support screens, as well as the screens to manage billing, client accounts, orders, permissions, and reports and monitoring.
•    Integrated device support has been expanded to new switch and rebooter/PDU models, adding to the hundreds of specialty datacenter switches, servers and appliances that Ubersmith already supports.
•    Expanded virtualization features to manage cloud and hybrid offerings via the Virtuozzo API.
•    Several new API calls, including support for tags, enhancements to IP management handling and order queue interaction
•    SSL certificate provisioning enhancements
•    Plus, over 200 bug fixes, speed and usability improvements.
Hosting companies, managed services provider (MSPs), public cloud vendors, SAAS providers and enterprises can now manage multiple areas of the operations and business faster and more effectively, including: billing automation, management and provisioning of devices, support and trouble ticket resolution, customer relationship management (CRM), usage and alert monitoring and integrated financial and business reporting.

Ubersmith DE 1.8 is designed to fit the needs of all sizes of service providers, from startup cloud providers all the way to the largest ISPs and enterprises and is available starting from a low, monthly base rate.  Each installation of Ubersmith comes with comprehensive migration assistance and full 24/7 support from Ubersmith’s team of expert engineers. Upgrades are performed by contacting customer support.

About Ubersmith.
Ubersmith is a pioneer in Web-based automation for the global web hosting, data center and service provider industries and the market leader in automated data center management tools among businesses generating $1 – $20 million in revenue from cloud, virtual hosting, and dedicated servers offerings.  Founded in 2003 and based in Troy, NY, the privately-held company was the first to offer automated billing and monitoring of server usage to the IT infrastructure industry. The company is the only company serving a significant share of the market with a single-platform workflow solution offering real-time billing of bandwidth and overage usage, alongside mission-critical features to automate device lifecycle management, customer relationship management (CRM), support and trouble ticket resolution, real-time performance monitoring, and advanced profitability evaluation and business reporting. Please visit our website at www.ubersmith.com.

Source: Ubersmith Adds Brand New Advanced Search Tools

(The Hosting News) – The internet is buzzing about the termination of open source blogging platform, Blogetery by its web hosting company. Blogetery was recently accused by the FBI of being used by members of Al-Qaeda to recruit and share information.
 
Many Internet watchdog groups and the service’s proprietor believe that the web hosting company took it far away. On Tuesday, The New York Times interviewed Alexander Yusupov, who claimed to be Blogetery’s owner and sole employee. Over the weekend, multiple media reported that Blogetery had been closed. It’s learnt that Blogetery had at least 70,000 blogs—figures are matter of dispute as Burst.net and others have given different figures. On Monday, CNET reported that the blogging platform had been eliminated over a FBA discovery that the blogging site was linked with the terror outfit and was used for sharing bomb-making techniques and details of Americans on the hit list of the terror outfits.

Yusupov, who has no criminal case against him, told the Times that executives from Burst.net, Blogetery’s Web host, failed to furnish any documentation to prove the FBI’s claims. “They just took it down,” he said. The termination of the blogging site led to automatic termination of pages of all the users, including those who didn’t touch al Qaeda or such sensitive issues. Joe Marr, Burst.net’s chief technology officer, meanwhile tendered no apology or regret over the termination of the services. However, he asserted that an employee goofed when the person originally informed Yusupov and members of the media that the FBI had ordered termination of Blogetery. Marr added that the blogging sit was cut off only because it hosted some objectionable content, which breached its term of conditions.

The move, as expected, irked hundreds of users who were not linked with terror issues. Kurt Opsahl, a staff attorney for the Electronic Frontier Foundation, told the Times: the “tragedy is that thousands of blogs will be taken offline for no good reason.”

Source: Blogetery Shut Down by Web Hosting Company

(The Hosting News) – The internet is buzzing about the termination of open source blogging platform, Blogetery by its web hosting company. Blogetery was recently accused by the FBI of being used by members of Al-Qaeda to recruit and share information.
 
Many Internet watchdog groups and the service’s proprietor believe that the web hosting company took it far away. On Tuesday, The New York Times interviewed Alexander Yusupov, who claimed to be Blogetery’s owner and sole employee. Over the weekend, multiple media reported that Blogetery had been closed. It’s learnt that Blogetery had at least 70,000 blogs—figures are matter of dispute as Burst.net and others have given different figures. On Monday, CNET reported that the blogging platform had been eliminated over a FBA discovery that the blogging site was linked with the terror outfit and was used for sharing bomb-making techniques and details of Americans on the hit list of the terror outfits.

Yusupov, who has no criminal case against him, told the Times that executives from Burst.net, Blogetery’s Web host, failed to furnish any documentation to prove the FBI’s claims. “They just took it down,” he said. The termination of the blogging site led to automatic termination of pages of all the users, including those who didn’t touch al Qaeda or such sensitive issues. Joe Marr, Burst.net’s chief technology officer, meanwhile tendered no apology or regret over the termination of the services. However, he asserted that an employee goofed when the person originally informed Yusupov and members of the media that the FBI had ordered termination of Blogetery. Marr added that the blogging sit was cut off only because it hosted some objectionable content, which breached its term of conditions.

The move, as expected, irked hundreds of users who were not linked with terror issues. Kurt Opsahl, a staff attorney for the Electronic Frontier Foundation, told the Times: the “tragedy is that thousands of blogs will be taken offline for no good reason.”

Blogetery Shut Down by Web Hosting Company

(The Hosting News) – The internet is buzzing about the termination of open source blogging platform, Blogetery by its web hosting company. Blogetery was recently accused by the FBI of being used by members of Al-Qaeda to recruit and share information.
 
Many Internet watchdog groups and the service’s proprietor believe that the web hosting company took it far away. On Tuesday, The New York Times interviewed Alexander Yusupov, who claimed to be Blogetery’s owner and sole employee. Over the weekend, multiple media reported that Blogetery had been closed. It’s learnt that Blogetery had at least 70,000 blogs—figures are matter of dispute as Burst.net and others have given different figures. On Monday, CNET reported that the blogging platform had been eliminated over a FBA discovery that the blogging site was linked with the terror outfit and was used for sharing bomb-making techniques and details of Americans on the hit list of the terror outfits.

Yusupov, who has no criminal case against him, told the Times that executives from Burst.net, Blogetery’s Web host, failed to furnish any documentation to prove the FBI’s claims. “They just took it down,” he said. The termination of the blogging site led to automatic termination of pages of all the users, including those who didn’t touch al Qaeda or such sensitive issues. Joe Marr, Burst.net’s chief technology officer, meanwhile tendered no apology or regret over the termination of the services. However, he asserted that an employee goofed when the person originally informed Yusupov and members of the media that the FBI had ordered termination of Blogetery. Marr added that the blogging sit was cut off only because it hosted some objectionable content, which breached its term of conditions.

The move, as expected, irked hundreds of users who were not linked with terror issues. Kurt Opsahl, a staff attorney for the Electronic Frontier Foundation, told the Times: the “tragedy is that thousands of blogs will be taken offline for no good reason.”

Blogetery Shut Down by Web Hosting Company