Tag: Business Operations

Houston, Texas – (The Hosting News) – May 21, 2009 – Provider of shared, reseller, and dedicated web hosting, HostGator.com LLC, has entered into a partnership with SmarterTools Inc., to provide a new line of web hosting software for its Windows dedicated server portfolio.

The software includes SmarterMail 5.x, a cost-effective Windows mail server; SmarterStats 4.x, a robust and comprehensive Web log analytics tool; and SmarterTrack 4.x, a complete customer service software solution. This bundle of three applications is valued at approximately $750 and will be included with every Windows dedicated server at no extra cost.

Jeff Hardy, vice president of business operations for SmarterTools noted, ”SmarterTools is excited by our partnership with HostGator. HostGator has a reputation for providing reliable Web hosting and quality service, and we are proud that they trust our products to continue to deliver value to their Windows hosting customers.”

SmarerMail is the cost-effective Microsoft Exchange alternative, bringing enterprise-level functionality to businesses, ISPs, and Web hosting environments. With features like detailed reporting, events/notifications, throttling, email archiving, intrusion detection/prevention, advanced synchronization, and out-of-the-box antispam and antivirus, HostGator customers will be able to enjoy an effective and user-friendly mail server application.

SmarterStats is a complete Web log analytics solution that supports various log file types, including Internet Information Server (IIS) and Apache, on Windows and Linux operating systems. In addition, SmarterStats provides detailed Web site statistics for both small and enterprise-level businesses while reducing disk space utilization by 85%.

Brent Oxley, CEO and founder of HostGator added, ”At HostGator, we’ve always prided ourselves on giving our customers additional value for their money. Our partnership with SmarterTools is going to give our Windows hosting customers just that – a wide variety of high quality features and services that they would have a much more difficult time getting elsewhere.”

SmarterTrack is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Features include a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.

Founded in 2003, SmarterTools Inc. is an information technology-management software company based in Phoenix, Arizona.  SmarterTools builds a Windows mail server, customer service software, and a web log analytics reporting tool that simplify and automate the day-to-day IT operations of businesses and hosting environments in over 100 countries.

HostGator.com, LLC is a world leading provider of shared, reseller, and dedicated Web hosting. Privately held and based in Houston, Texas, the company was founded in 2002 by current President and CEO Brent Oxley, who started the company from his dorm room at Florida Atlantic University. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 5,000 servers under management. The over one million domains hosted by HostGator make up approximately 1% of the world’s Internet traffic.

For additional information about SmarterTools Inc. and the SmarterTools product line, please visit: www.smartertools.com.

To learn more about HostGator, please visit: www.hostgator.com.

Houston, Texas – (The Hosting News) – May 21, 2009 – Provider of shared, reseller, and dedicated web hosting, HostGator.com LLC, has entered into a partnership with SmarterTools Inc., to provide a new line of web hosting software for its Windows dedicated server portfolio.

The software includes SmarterMail 5.x, a cost-effective Windows mail server; SmarterStats 4.x, a robust and comprehensive Web log analytics tool; and SmarterTrack 4.x, a complete customer service software solution. This bundle of three applications is valued at approximately $750 and will be included with every Windows dedicated server at no extra cost.

Jeff Hardy, vice president of business operations for SmarterTools noted, ”SmarterTools is excited by our partnership with HostGator. HostGator has a reputation for providing reliable Web hosting and quality service, and we are proud that they trust our products to continue to deliver value to their Windows hosting customers.”

SmarerMail is the cost-effective Microsoft Exchange alternative, bringing enterprise-level functionality to businesses, ISPs, and Web hosting environments. With features like detailed reporting, events/notifications, throttling, email archiving, intrusion detection/prevention, advanced synchronization, and out-of-the-box antispam and antivirus, HostGator customers will be able to enjoy an effective and user-friendly mail server application.

SmarterStats is a complete Web log analytics solution that supports various log file types, including Internet Information Server (IIS) and Apache, on Windows and Linux operating systems. In addition, SmarterStats provides detailed Web site statistics for both small and enterprise-level businesses while reducing disk space utilization by 85%.

Brent Oxley, CEO and founder of HostGator added, ”At HostGator, we’ve always prided ourselves on giving our customers additional value for their money. Our partnership with SmarterTools is going to give our Windows hosting customers just that – a wide variety of high quality features and services that they would have a much more difficult time getting elsewhere.”

SmarterTrack is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Features include a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.

Founded in 2003, SmarterTools Inc. is an information technology-management software company based in Phoenix, Arizona.  SmarterTools builds a Windows mail server, customer service software, and a web log analytics reporting tool that simplify and automate the day-to-day IT operations of businesses and hosting environments in over 100 countries.

HostGator.com, LLC is a world leading provider of shared, reseller, and dedicated Web hosting. Privately held and based in Houston, Texas, the company was founded in 2002 by current President and CEO Brent Oxley, who started the company from his dorm room at Florida Atlantic University. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 5,000 servers under management. The over one million domains hosted by HostGator make up approximately 1% of the world’s Internet traffic.

For additional information about SmarterTools Inc. and the SmarterTools product line, please visit: www.smartertools.com.

To learn more about HostGator, please visit: www.hostgator.com.

New York, New York – (The Hosting News) – May 12, 2009 – Email, collaboration and productivity SaaS solutions firm, Intermedia.Net, has unveiled new solutions designed to provide on-premise Exchange deployments with higher security and availability.

Serguei Sofinski, CEO of Intermedia explained, ”Email is a critical part of doing business and for SMBs who are running in-house mail servers, there is a high risk of downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. Intermedia’s new offerings are designed to address some of the biggest pain points that small businesses face today. Our goal is to provide solutions that enable users to continue their business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets without risking lost productivity.”

Also called ‘RAS’ (reliability, availability, serviceability) or ‘fault resilient,’ it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue.

The rapid adoption of hosted Microsoft Exchange is primarily driven by SMBs’ need for secure and reliable email at a lower cost. However, a large portion of SMBs are unwilling or unable to migrate to hosted Exchange at this time and continue to use their in-house Exchange servers. Intermedia’s new Business Continuity and SpamStopper solutions address the needs of this segment.

Intermedia’s Business Continuity solution is designed to provide the high availability of Intermedia’s hosted Exchange solution to on-premise Exchange servers by allowing SMBs to use Intermedia’s servers to access their email when their Exchange server goes down. Unlike other basic ‘dial-tone’ solutions, Intermedia’s offering is Exchange-based and allows for full access to user mailboxes – including 14 days of email history, calendar appointments, contacts and more. In the event of a server outage.

ContentSync, a proprietary tool built by Intermedia, synchronizes Intermedia’s Business Continuity Exchange servers with its customers’ on-premise Exchange servers, providing customers with always up-to-date access to their data in the event of an outage. The solution requires no hardware or software to install, configure or manage, making it possible for SMBs to have a normally cost-prohibitive high-availability solution at a much more affordable price.

The second part of Intermedia’s new solution set is SpamStopper, a hosted service that provides email filtering, antivirus, antispam and anti-phishing for small businesses that have their own on-premise mail server. SpamStopper detects ‘bad’ emails with a greater than 99 percent rate of accuracy, offers near-perfect spam E-mail that is not requested. Also known as ‘unsolicited commercial e-mail’ (UCE), ‘unsolicited bulk e-mail’ (UBE), ‘gray mail’ and just plain ‘junk mail,’ the term is both a noun (the e-mail message) and a verb (to send it). SpamStopper also includes Zero-Hour Virus Outbreak Detection to shield networks from new malware Software designed to destroy, aggravate and otherwise make life unhappy. See crimeware, virus, worm, logic bomb, macro virus and Trojan.

Most anti-spam software requires administrators to access flagged emails in an external folder to determine if it they are spam messages. Intermedia lets administrators avoid this time-consuming process by managing the entire process on the back-end from its world-class secure datacenter facilities. All flagged messages are sent to the users’ trash folders where they can choose to sort through them or ignore them on their own time.

Sara Radicati, CEO of the Radicati Group offered, ”Downtime, spam, viruses and phishing, is a scam to steal valuable information such as credit card and social security numbers, user IDs and passwords. Also known as brand spoofing, an official-looking e-mail is sent to potential victims pretending to be from their ISP, bank or retail establishment. Emails all take a toll on small businesses with huge cost implications. Comprehensive hosted solutions like Intermedia’s Business Continuity and SpamStopper offer a no upfront investment option for small businesses looking to protect their email infrastructure.”

Both of Intermedia’s new solutions are available immediately and are able to quickly and easily integrate with customers’ on-premise Exchange servers. Business continuity is available for $5 per user per month and SpamStopper is available for $50, a one-time fee for the first 50 users, plus 50 cents per user per month for each additional user.

In January, Intermedia released its Business Productivity Suite (BPS). BPS is the first hosted solution to include hosted Microsoft Exchange 2007, Microsoft Windows SharePoint Services 3.0, Microsoft Office Communications Server 2007 (OCS) and Microsoft Outlook 2007 as a bundled offering. The new solution helps businesses increase productivity and efficiency while allowing greater flexibility and lower risk, all for a lower price point than on-premise software or a la carte hosted services.

Intermedia.NET is a Microsoft Gold Certified partner, providing a comprehensive package of the highest uptime, 24×7 support, and technical knowledge. In the hosting business since 1995 and hosting Microsoft Exchange since 2000, Intermedia.NET, offered the first Exchange hosting solution specifically for small and medium businesses with enterprise-strength technology for low monthly fees, with no up-front investment. Intermedia.NET is a Microsoft Gold Certified partner, with 24×7 support. The company offers a variety of Exchange hosting and web hosting plans, from the smallest businesses with three users and upwards, to substantial mid-sized organizations.

For more information about Intermedia.NET, please visit: www.intermedia.net.

New York, New York – (The Hosting News) – May 12, 2009 – Email, collaboration and productivity SaaS solutions firm, Intermedia.Net, has unveiled new solutions designed to provide on-premise Exchange deployments with higher security and availability.

Serguei Sofinski, CEO of Intermedia explained, ”Email is a critical part of doing business and for SMBs who are running in-house mail servers, there is a high risk of downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. Intermedia’s new offerings are designed to address some of the biggest pain points that small businesses face today. Our goal is to provide solutions that enable users to continue their business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets without risking lost productivity.”

Also called ‘RAS’ (reliability, availability, serviceability) or ‘fault resilient,’ it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue.

The rapid adoption of hosted Microsoft Exchange is primarily driven by SMBs’ need for secure and reliable email at a lower cost. However, a large portion of SMBs are unwilling or unable to migrate to hosted Exchange at this time and continue to use their in-house Exchange servers. Intermedia’s new Business Continuity and SpamStopper solutions address the needs of this segment.

Intermedia’s Business Continuity solution is designed to provide the high availability of Intermedia’s hosted Exchange solution to on-premise Exchange servers by allowing SMBs to use Intermedia’s servers to access their email when their Exchange server goes down. Unlike other basic ‘dial-tone’ solutions, Intermedia’s offering is Exchange-based and allows for full access to user mailboxes – including 14 days of email history, calendar appointments, contacts and more. In the event of a server outage.

ContentSync, a proprietary tool built by Intermedia, synchronizes Intermedia’s Business Continuity Exchange servers with its customers’ on-premise Exchange servers, providing customers with always up-to-date access to their data in the event of an outage. The solution requires no hardware or software to install, configure or manage, making it possible for SMBs to have a normally cost-prohibitive high-availability solution at a much more affordable price.

The second part of Intermedia’s new solution set is SpamStopper, a hosted service that provides email filtering, antivirus, antispam and anti-phishing for small businesses that have their own on-premise mail server. SpamStopper detects ‘bad’ emails with a greater than 99 percent rate of accuracy, offers near-perfect spam E-mail that is not requested. Also known as ‘unsolicited commercial e-mail’ (UCE), ‘unsolicited bulk e-mail’ (UBE), ‘gray mail’ and just plain ‘junk mail,’ the term is both a noun (the e-mail message) and a verb (to send it). SpamStopper also includes Zero-Hour Virus Outbreak Detection to shield networks from new malware Software designed to destroy, aggravate and otherwise make life unhappy. See crimeware, virus, worm, logic bomb, macro virus and Trojan.

Most anti-spam software requires administrators to access flagged emails in an external folder to determine if it they are spam messages. Intermedia lets administrators avoid this time-consuming process by managing the entire process on the back-end from its world-class secure datacenter facilities. All flagged messages are sent to the users’ trash folders where they can choose to sort through them or ignore them on their own time.

Sara Radicati, CEO of the Radicati Group offered, ”Downtime, spam, viruses and phishing, is a scam to steal valuable information such as credit card and social security numbers, user IDs and passwords. Also known as brand spoofing, an official-looking e-mail is sent to potential victims pretending to be from their ISP, bank or retail establishment. Emails all take a toll on small businesses with huge cost implications. Comprehensive hosted solutions like Intermedia’s Business Continuity and SpamStopper offer a no upfront investment option for small businesses looking to protect their email infrastructure.”

Both of Intermedia’s new solutions are available immediately and are able to quickly and easily integrate with customers’ on-premise Exchange servers. Business continuity is available for $5 per user per month and SpamStopper is available for $50, a one-time fee for the first 50 users, plus 50 cents per user per month for each additional user.

In January, Intermedia released its Business Productivity Suite (BPS). BPS is the first hosted solution to include hosted Microsoft Exchange 2007, Microsoft Windows SharePoint Services 3.0, Microsoft Office Communications Server 2007 (OCS) and Microsoft Outlook 2007 as a bundled offering. The new solution helps businesses increase productivity and efficiency while allowing greater flexibility and lower risk, all for a lower price point than on-premise software or a la carte hosted services.

Intermedia.NET is a Microsoft Gold Certified partner, providing a comprehensive package of the highest uptime, 24×7 support, and technical knowledge. In the hosting business since 1995 and hosting Microsoft Exchange since 2000, Intermedia.NET, offered the first Exchange hosting solution specifically for small and medium businesses with enterprise-strength technology for low monthly fees, with no up-front investment. Intermedia.NET is a Microsoft Gold Certified partner, with 24×7 support. The company offers a variety of Exchange hosting and web hosting plans, from the smallest businesses with three users and upwards, to substantial mid-sized organizations.

For more information about Intermedia.NET, please visit: www.intermedia.net.