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(The Hosting News) – AT&T today announced that it has completed the sale of its domestic Japanese outsourcing services operations to Internet Initiative Japan Inc. The companies originally announced the transaction in June 2010. As part of the sale, AT&T will transfer approximately 1,600 domestic Japanese business customers and approximately 245 employees who support those customers to IIJ.
AT&T remains committed to serving multinational corporations (MNCs) with operations in Japan and offers a robust portfolio of services including managed global connectivity, hosting, mobile enterprise applications, cloud computing, application management, security, Telepresence and unified communications. AT&T’s strong presence in Japan includes substantial operations and employees to support the domestic Japanese AT&T Global Network infrastructure, which includes four global network service nodes, remote access infrastructure for corporate clients, an Internet Data Centre and significant international subsea cable capacity.
“Japan is an important market for AT&T, and we are focused on providing a world-class level of service to our multinational customers with a presence there,” said Bernard Yee, vice president AT&T Asia Pacific.
AT&T intends to continue to sell domestic telecommunication services, including IIJ products, to the MNCs it serves that have operations in Japan. And IIJ intends to purchase global connectivity services from AT&T to support its Japan-based customers’ global communications needs.
The sale price is approximately ¥9.2 billion, or approximately US$109 million, based on the exchange rate on August 31, 2010. AT&T has also exercised a call option on NTT’s 15-percent stake in AT&T Japan.
Source: AT&T Sells Japanese Domestic Network Operations
(The Hosting News) – AT&T today announced that it has completed the sale of its domestic Japanese outsourcing services operations to Internet Initiative Japan Inc. The companies originally announced the transaction in June 2010. As part of the sale, AT&T will transfer approximately 1,600 domestic Japanese business customers and approximately 245 employees who support those customers to IIJ.
AT&T remains committed to serving multinational corporations (MNCs) with operations in Japan and offers a robust portfolio of services including managed global connectivity, hosting, mobile enterprise applications, cloud computing, application management, security, Telepresence and unified communications. AT&T’s strong presence in Japan includes substantial operations and employees to support the domestic Japanese AT&T Global Network infrastructure, which includes four global network service nodes, remote access infrastructure for corporate clients, an Internet Data Centre and significant international subsea cable capacity.
“Japan is an important market for AT&T, and we are focused on providing a world-class level of service to our multinational customers with a presence there,” said Bernard Yee, vice president AT&T Asia Pacific.
AT&T intends to continue to sell domestic telecommunication services, including IIJ products, to the MNCs it serves that have operations in Japan. And IIJ intends to purchase global connectivity services from AT&T to support its Japan-based customers’ global communications needs.
The sale price is approximately ¥9.2 billion, or approximately US$109 million, based on the exchange rate on August 31, 2010. AT&T has also exercised a call option on NTT’s 15-percent stake in AT&T Japan.
(The Hosting News) – Reliam, Inc. a leading provider of complex application hosting and Internet Application Management (IAM), announced today the availability of R1Soft Continuous Data ProtectionR (CDP), robust backup software that will offer customers a more comprehensive backup service with an extensive selection of data retention capabilities.
Integrated with Reliam’s current fully-managed backup service, the new CDP backup technology brings clients bare-metal restore capabilities, a broader set of Windows backup features, and MySQL database protection. R1Soft’s Bare-Metal Restore feature enables Reliam to recover from potential full system failures more rapidly by simply selecting any point-in-time backup to restore and skipping the O/S reinstallation step.
“R1Soft’s CDP solution allows us to architect our own backend storage solution which offers flexibility, increased cost savings, and ease of future scalability in the long term as our storage needs grow,” said Nate Johnson, CEO of Reliam Inc.
Reliam also joins the R1Soft Hosting Partner Program (R1HPP), qualifying for special volume discounting and access to a large collection of marketing and sales resources, among other exclusive benefits.
“We are thrilled to have Reliam join the Hosting Partner Program. Adding Continuous Data Protection to enhance the scope of its backup services demonstrates Reliam’s commitment to ensuring the availability of clients’
mission-critical data,” said David Wartell, vice president of R1Soft, a division of BBS Technologies.
Source: Reliam Integrates R1Soft Continuous Data Protection
(The Hosting News) – Reliam, Inc. a leading provider of complex application hosting and Internet Application Management (IAM), announced today the availability of R1Soft Continuous Data ProtectionR (CDP), robust backup software that will offer customers a more comprehensive backup service with an extensive selection of data retention capabilities.
Integrated with Reliam’s current fully-managed backup service, the new CDP backup technology brings clients bare-metal restore capabilities, a broader set of Windows backup features, and MySQL database protection. R1Soft’s Bare-Metal Restore feature enables Reliam to recover from potential full system failures more rapidly by simply selecting any point-in-time backup to restore and skipping the O/S reinstallation step.
“R1Soft’s CDP solution allows us to architect our own backend storage solution which offers flexibility, increased cost savings, and ease of future scalability in the long term as our storage needs grow,” said Nate Johnson, CEO of Reliam Inc.
Reliam also joins the R1Soft Hosting Partner Program (R1HPP), qualifying for special volume discounting and access to a large collection of marketing and sales resources, among other exclusive benefits.
“We are thrilled to have Reliam join the Hosting Partner Program. Adding Continuous Data Protection to enhance the scope of its backup services demonstrates Reliam’s commitment to ensuring the availability of clients’
mission-critical data,” said David Wartell, vice president of R1Soft, a division of BBS Technologies.
(The Hosting News) – Layered Technologies, Inc. (Layered Tech), a leading worldwide provider of on-demand and cloud computing IT infrastructure, today announced that it will provide KANA Software, Inc., with virtual private data centers (VPDCs), managed services and disaster recovery solutions to support KANA’s enterprise customers worldwide. KANA’s solutions help many of the world’s largest companies manage their customer service experiences. KANA chose Layered Tech to deliver hosted infrastructure for its customers worldwide because of Layered Tech’s strong global presence, flexibility and highly scalable services.
“It was essential that we find an infrastructure provider capable of supporting KANA’s growth on both sides of the Atlantic, while providing the cloud infrastructure required to meet our customers’ highest security and disaster recovery requirements. We chose Layered Tech because they are the only provider with both the expertise and internationally based data centers needed to provide our clients with customer service applications on highly scalable and reliable infrastructure,” said Stuart Mills, vice president of International Global Consulting at KANA. “Layered Tech engineers worked closely with KANA to ensure a seamless transition to their VPDC, and this allowed us to more quickly realize the benefits of this relationship. For example, we have already shortened our time-to-market, which drives more revenue on an annualized basis.”
KANA delivers comprehensive customer service experience management to more than 600 clients worldwide, including more than half of the Fortune 100 companies. KANA offers both end-to-end managed hosted solutions for customers that need application management and a fully secure IT environment, as well as on-premise hosting for customers that prefer to have KANA solutions managed on their own infrastructure. With Layered Tech’s VPDC, KANA customers of all sizes can easily scale up or down depending on their customer service demands.
“Layered Tech customized their managed services offering to supplement the areas where we need help, blending our skill sets with theirs. Layered Tech is a great fit with KANA because they understand our unique business needs and are very comfortable creating custom solutions to meet our precise requirements,” said Mills. “Layered Tech’s commitment to providing us with personalized service exceeded our expectations and continues to free us to focus on our own customers and business rather than the computing infrastructure supporting us.”
“Working with a customer of KANA’s size, scope and reputation is rewarding, and we look forward to providing the infrastructure and services that complements their business strategy,” said Todd Abrams, president and founder of Layered Tech. “Our flexibility, enterprise expertise and global data centers combine to deliver the scalability and business continuity that KANA needs to serve its customers, including half of the world’s 100 largest companies.”
About KANA Software, Inc.
KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. Service Experience Management uniquely unifies business process, case and knowledge management for customer service organizations. It leverages KANA’s expertise in delivering consistent service across all communication channels, including email, chat, call centers, and Web self-service. KANA’s Service Experience Management solutions allow companies to control every step within each customer interaction to deliver the ideal service experience. KANA’s clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent. KANA’s award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world’s largest 100 companies. For more information, visit http://www.KANA.com.
About Layered Technologies
Layered Technologies is a leading global provider of managed dedicated hosting, on-demand virtualization/cloud computing and Web services. By providing high-quality technology, infrastructure and support, Layered Tech enables customers to eliminate capital expenses and save on operating costs while focusing on core business issues. Layered Tech’s scalable infrastructure powers millions of sites and Internet-enabled applications including e-commerce and software as a service (SaaS). Our clients range from leading-edge Web 2.0 startups, successful mid-sized enterprises and some of the world’s largest consultancy and integration firms. For more information about Layered Technologies, please visit www.LayeredTech.com or call 1-866-584-6784.
Global CRM Provider Chooses Layered Tech’s Cloud Computing Infrastructure
(Gawkwire.com) Cloud enablement leader, Parallels, today announced that Japanese hosting company,Tsukaeru.net Co., Ltd., has implemented Parallels Automation to increase efficiency and speed to market of its cloud service offerings.
Parallels Automation is a modular system that includes Parallels Business Automation (PBA) and Parallels Operations Automation (POA). PBA simplifies service delivery, billing and management, while POA provides end-to-end automation for provisioning, server management, application management, service plan creation and management, end-user self-service and reseller management.
Parallels Automation allows companies to quickly address a specific problem and expand functionality in line with the demands of a changing marketplace. Systems can be sold separately or as a complete integrated system.
Tsukaeru.net (Nagano, President: Jason Frisch, Tsukaeru.net) offers webhosting services featuring the use of virtualization technology and with Parallels Automation. Tsukaeru.net can manage high density and high efficiency servers to support an increasing customer base. In addition, the modules enhance competitive advantage and can deliver excellent customer service without any time loss.
“The Parallels’ solution enables us to offer a wider range of services with quick implementation, while allowing continued business growth,” said Jason Frisch, CEO of Tsukaeru.net. “Parallels Automation enables us to extend service offerings and to support end-user management systems.”
“As a Parallels Partner, Tsukaeru.net, is a pioneer in the cloud services provisioning,” Jan-Jaap Jager, General Manager APAC at Parallels said. “Hosters and cloud services providers like Tsukaeru.net can rely on Parallels Automation to launch new services quickly, reduce customer churn and decrease operating costs.”
For detail of Parallels Automation, please visit http://www.parallels.com/spp/parallelsautomation/
(The Hosting News) – NaviSite, Inc. (NASDAQ: NAVI), has formally ratified the promotion of R. Brooks Borcherding as President. This appointment will see Borcherding overseeing various facets of the company such as overall sales, marketing, operations and service delivery in addition to business planning and day-to-day operations.
“Since joining the company last April, Brooks has successfully sharpened our focus on the large enterprise market,” said Arthur Becker, NaviSite’s Chief Executive Officer. “His promotion to President is recognition of his significant contributions to the business and our continued confidence in his ability to drive the company’s success going forward.” Borcherding’s primary objective will be to accelerate NaviSite’s transformation into the leading provider of complex hosting, application management and cloud solutions for enterprise customers.
“The introduction of our compelling managed cloud solutions will completely disrupt the cloud computing market. This is a truly unique opportunity for NaviSite as we leverage our core strengths in complex hosting and application management to capture a large new addressable market,” said Borcherding. “It’s the combination of great people and superior enterprise-class solutions that excites me most about the potential of our company. I’m thrilled to have this opportunity and look forward to working with everyone at NaviSite to accelerate our success.”
R. Brooks Borcherding New President of NaviSite
(The Hosting News) – NaviSite, Inc. (NASDAQ: NAVI), has formally ratified the promotion of R. Brooks Borcherding as President. This appointment will see Borcherding overseeing various facets of the company such as overall sales, marketing, operations and service delivery in addition to business planning and day-to-day operations.
“Since joining the company last April, Brooks has successfully sharpened our focus on the large enterprise market,” said Arthur Becker, NaviSite’s Chief Executive Officer. “His promotion to President is recognition of his significant contributions to the business and our continued confidence in his ability to drive the company’s success going forward.” Borcherding’s primary objective will be to accelerate NaviSite’s transformation into the leading provider of complex hosting, application management and cloud solutions for enterprise customers.
“The introduction of our compelling managed cloud solutions will completely disrupt the cloud computing market. This is a truly unique opportunity for NaviSite as we leverage our core strengths in complex hosting and application management to capture a large new addressable market,” said Borcherding. “It’s the combination of great people and superior enterprise-class solutions that excites me most about the potential of our company. I’m thrilled to have this opportunity and look forward to working with everyone at NaviSite to accelerate our success.”
(The Hosting News) – NaviSite, Inc. (NASDAQ: NAVI), has formally ratified the promotion of R. Brooks Borcherding as President. This appointment will see Borcherding overseeing various facets of the company such as overall sales, marketing, operations and service delivery in addition to business planning and day-to-day operations.
“Since joining the company last April, Brooks has successfully sharpened our focus on the large enterprise market,” said Arthur Becker, NaviSite’s Chief Executive Officer. “His promotion to President is recognition of his significant contributions to the business and our continued confidence in his ability to drive the company’s success going forward.” Borcherding’s primary objective will be to accelerate NaviSite’s transformation into the leading provider of complex hosting, application management and cloud solutions for enterprise customers.
“The introduction of our compelling managed cloud solutions will completely disrupt the cloud computing market. This is a truly unique opportunity for NaviSite as we leverage our core strengths in complex hosting and application management to capture a large new addressable market,” said Borcherding. “It’s the combination of great people and superior enterprise-class solutions that excites me most about the potential of our company. I’m thrilled to have this opportunity and look forward to working with everyone at NaviSite to accelerate our success.”
(The Hosting News) – NaviSite, Inc. (NASDAQ: NAVI), has formally ratified the promotion of R. Brooks Borcherding as President. This appointment will see Borcherding overseeing various facets of the company such as overall sales, marketing, operations and service delivery in addition to business planning and day-to-day operations.
“Since joining the company last April, Brooks has successfully sharpened our focus on the large enterprise market,” said Arthur Becker, NaviSite’s Chief Executive Officer. “His promotion to President is recognition of his significant contributions to the business and our continued confidence in his ability to drive the company’s success going forward.” Borcherding’s primary objective will be to accelerate NaviSite’s transformation into the leading provider of complex hosting, application management and cloud solutions for enterprise customers.
“The introduction of our compelling managed cloud solutions will completely disrupt the cloud computing market. This is a truly unique opportunity for NaviSite as we leverage our core strengths in complex hosting and application management to capture a large new addressable market,” said Borcherding. “It’s the combination of great people and superior enterprise-class solutions that excites me most about the potential of our company. I’m thrilled to have this opportunity and look forward to working with everyone at NaviSite to accelerate our success.”
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