Amsterdam, The Netherlands – (The Hosting News) – September 29, 2009 – Dedicated hosting provider, LeaseWeb, has made significant upgrades for its Support Department over the past six months in response to signs that the customer support experience could be improved.
Rolph Haspers, Operations Director of LeaseWeb remarked, ”Various developments caused our Support Department to become somewhat overburdened at the end of 2008.In Q4 2008, LeaseWeb experienced a tremendous growth spurt that had repercussions on the Support Department. This department was facing extra difficulties due to the unfortunate lack of engineers at that time, and the fact that it had too many lower qualified engineers. Also, we are traditionally a highly technology-oriented company, which is not always conducive to customer-friendliness and which became more apparent during this stressful period.”
The most recent semi-annual customer survey held among more than 1,300 customers showed that the measures are having a positive effect. The upgrade of LeaseWeb’s Support Department included the hiring of 20 more highly qualified engineers and the improvement of the terms of employment. In addition, all support engineers completed a series of communications training courses to improve their ability to operate in a more customer-friendly manner. These measures have resulted in an impressive 20% increase in the number of fully satisfied customers over the past six months.
More than six months ago, immediately after the disappointing support results from the previous customer survey, both short-term and long-term measures were implemented in order to provide the customers with renewed confidence in a positive support experience. Haspers: The survey results confirmed our gut feeling and we immediately took action. Our short-term measures included the temporary hiring of additional Support staff, partly from the UK. These highly experienced employees were able to relieve some of the pressure and provide effective support to less experienced staff.
For the longer term, LeaseWeb immediately started looking for more highly qualified engineers in an effort to expand its Support Department with additional permanent staff. Haspers: This expansion process is still continuing, although the current staffing of the department already has significantly improved the ability to handle peak loads. This positive effect is clearly reflected in the most recent semi-annual customer survey. In addition, six months ago, we immediately decided to relieve the burden on the Support Department in a structural manner through additional investments in automation, among other areas, and by unlinking the provisioning process, i.e. the process of making servers and other hardware available. That should also help to lighten the work load of the department and improve the quality of support.
Many of LeaseWeb’s customers are Internet professionals or specialists such as system integrators, Web developers and application developers who resell LeaseWeb’s hosting services and integrate them into a total solution. As a result of this particular customer focus, customers have a relatively extensive knowledge of hosting. Support nonetheless remains vital. Haspers: Hosting has become a commodity for these companies. They have some knowledge of hosting, but they want to have the ability to fully concentrate on the services they provide in addition to LeaseWeb’s basic hosting products. In that sense, support remains vital for them.
Are there any other needs when it comes to support? Haspers: The customer survey confirms that we are on the right track and that our quality improvement operation has been successful, but we want to optimize our support to an even further extent. Our focus for the coming six months is to further improve the response and resolution times for issues. In addition, we are continuously working on expanding our engineers’ knowledge, e.g. through additional certification processes, in order to take the customers technical support experience to yet a higher level.
LeaseWeb is an international provider of hosting solutions that is primarily geared towards the professional market. The company is among the top-20 hosting providers worldwide and its services include server virtualization, dedicated servers, collocation, streaming, webhosting, and domain name registration. LeaseWeb is the proprietor of a first-class network that offers a bandwidth of more than 750 Gbps, spanning four data centers in the Amsterdam region via major telecom carriers. LeaseWeb is also present via Internet exchanges in Amsterdam, Londen, Frankfurt, New York, Brussel, Kopenhagen, Parijs, Budapest, Boekarest, Warschau, Praag, Bratislava, Milaan, Wenen, Stockholm, Oslo, Zuumlrich and Madrid. This way, LeaseWeb enables companies around the world to create and continue their online presence in a simple and affordable manner. Since its founding in 1997, hosting provider LeaseWeb has expanded its network to include more than 22,000 servers. LeaseWeb’s clients include Royal Joh. Ensched OGD, 123Video, Jaap.nl, Relatieplanet, MijnAlbum, Starbucks, Hyves, PricewaterhouseCoopers, Twenga, Direct Wonen, Heineken, Wikipedia, and Rijksmuseum Amsterdam.
To learn more, please visit: www.leaseweb.com.
Amsterdam, The Netherlands – (The Hosting News) – September 29, 2009 – Dedicated hosting provider, LeaseWeb, has made significant upgrades for its Support Department over the past six months in response to signs that the customer support experience could be improved.
Rolph Haspers, Operations Director of LeaseWeb remarked, ”Various developments caused our Support Department to become somewhat overburdened at the end of 2008.In Q4 2008, LeaseWeb experienced a tremendous growth spurt that had repercussions on the Support Department. This department was facing extra difficulties due to the unfortunate lack of engineers at that time, and the fact that it had too many lower qualified engineers. Also, we are traditionally a highly technology-oriented company, which is not always conducive to customer-friendliness and which became more apparent during this stressful period.”
The most recent semi-annual customer survey held among more than 1,300 customers showed that the measures are having a positive effect. The upgrade of LeaseWeb’s Support Department included the hiring of 20 more highly qualified engineers and the improvement of the terms of employment. In addition, all support engineers completed a series of communications training courses to improve their ability to operate in a more customer-friendly manner. These measures have resulted in an impressive 20% increase in the number of fully satisfied customers over the past six months.
More than six months ago, immediately after the disappointing support results from the previous customer survey, both short-term and long-term measures were implemented in order to provide the customers with renewed confidence in a positive support experience. Haspers: The survey results confirmed our gut feeling and we immediately took action. Our short-term measures included the temporary hiring of additional Support staff, partly from the UK. These highly experienced employees were able to relieve some of the pressure and provide effective support to less experienced staff.
For the longer term, LeaseWeb immediately started looking for more highly qualified engineers in an effort to expand its Support Department with additional permanent staff. Haspers: This expansion process is still continuing, although the current staffing of the department already has significantly improved the ability to handle peak loads. This positive effect is clearly reflected in the most recent semi-annual customer survey. In addition, six months ago, we immediately decided to relieve the burden on the Support Department in a structural manner through additional investments in automation, among other areas, and by unlinking the provisioning process, i.e. the process of making servers and other hardware available. That should also help to lighten the work load of the department and improve the quality of support.
Many of LeaseWeb’s customers are Internet professionals or specialists such as system integrators, Web developers and application developers who resell LeaseWeb’s hosting services and integrate them into a total solution. As a result of this particular customer focus, customers have a relatively extensive knowledge of hosting. Support nonetheless remains vital. Haspers: Hosting has become a commodity for these companies. They have some knowledge of hosting, but they want to have the ability to fully concentrate on the services they provide in addition to LeaseWeb’s basic hosting products. In that sense, support remains vital for them.
Are there any other needs when it comes to support? Haspers: The customer survey confirms that we are on the right track and that our quality improvement operation has been successful, but we want to optimize our support to an even further extent. Our focus for the coming six months is to further improve the response and resolution times for issues. In addition, we are continuously working on expanding our engineers’ knowledge, e.g. through additional certification processes, in order to take the customers technical support experience to yet a higher level.
LeaseWeb is an international provider of hosting solutions that is primarily geared towards the professional market. The company is among the top-20 hosting providers worldwide and its services include server virtualization, dedicated servers, collocation, streaming, webhosting, and domain name registration. LeaseWeb is the proprietor of a first-class network that offers a bandwidth of more than 750 Gbps, spanning four data centers in the Amsterdam region via major telecom carriers. LeaseWeb is also present via Internet exchanges in Amsterdam, Londen, Frankfurt, New York, Brussel, Kopenhagen, Parijs, Budapest, Boekarest, Warschau, Praag, Bratislava, Milaan, Wenen, Stockholm, Oslo, Zuumlrich and Madrid. This way, LeaseWeb enables companies around the world to create and continue their online presence in a simple and affordable manner. Since its founding in 1997, hosting provider LeaseWeb has expanded its network to include more than 22,000 servers. LeaseWeb’s clients include Royal Joh. Ensched OGD, 123Video, Jaap.nl, Relatieplanet, MijnAlbum, Starbucks, Hyves, PricewaterhouseCoopers, Twenga, Direct Wonen, Heineken, Wikipedia, and Rijksmuseum Amsterdam.
To learn more, please visit: www.leaseweb.com.
Amsterdam, The Netherlands – (The Hosting News) – September 2, 2009 – International Internet exchange in Frankfurt am Main, DE-CIX, has expanded its infrastructure at Interxion, a leading European operator of carrier-neutral data centres, by extending its Internet exchange infrastructure into Interxion’s latest Frankfurt data centre, Frankfurt5.
For the exchange DE-CIX, this means that they now have five infrastructure locations distributed across the city of Frankfurt. Moving into the new data centre will give DE-CIX and its customers more space to grow as well as access to some of the most advanced IT infrastructure currently available in Germany.
Frank P. Orlowski, Director of Business Development and Marketing at DE-CIX remarked, ”While many other exchanges are hitting their capacity limits, data traffic in Frankfurt is still growing significantly, driven by our international reach and the quality of the infrastructure we can offer. DE-CIX does not just offer fast, high-quality Internet connectivity in Germany; we work with Internet companies from over 40 countries for whom Frankfurt and Germany clearly have a location advantage. In addition, Interxion’s Frankfurt5 data centre offers state-of-the-art space including the most efficient and fail-safe infrastructure available today. Among other things, 2N emergency power supply, an energy-efficient cooling system, biometric access controls, multiple layers of physical security and a 24/7 security team ensure that the German Internet exchange in Frankfurt has the infrastructure it needs.”
The newly extended relationship brings significant advantages for DE-CIX customers. Inter-continental Internet Service Providers and telcos in particular will find the one-stop-shop for peering and colocation opportunity very attractive. DE-CIX participants can peer at the Internet Exchange and secure the data centre space they need at the same time. Over the many years of cooperation between DE-CIX and Interxion, which have culminated in DE-CIX’s expansion into Frankfurt 5, the international importance of Frankfurt as Germany’s digital communication hub has grown steadily, to the extent that today no exchange in the world has more Internet traffic than DE-CIX.
Peter Knapp, Managing Director Interxion Germany added, ”There is more data exchanged at the Interxion data centre campus in Frankfurt than anywhere else in Germany. An exceptionally varied community of telecommunications companies has settled in our data centres and around DE-CIX. This means that even customers who are not connected to DE-CIX can easily benefit from improved connectivity. As this interconnected community continues to grow, the international significance of Frankfurt as a communication hub will also continue to rise.”
Interxion is a leading European operator of carrier-neutral data centres. Headquartered in Schiphol-Rijk, The Netherlands, Interxion serves its customers from 24 carrier-neutral data centres located in 13 cities across 11 European countries. Interxion serves network and carrier-based, hosting and enterprise customers who require professionally managed and strictly controlled physical environments within which to operate mission-critical applications and computer systems. Interxion’s data centres offer cost-effective and fast access to multiple local and global communication networks.
Interxion is a Patron of Euro IX, the European Internet Exchange Association.
DE-CIX German Internet Exchange is the central, international Internet Exchange in Frankfurt am Main. DE-CIX enables the exchange of IP-traffic, the so called peering between Internet Service Providers through a failsafe switch infrastructure. Founded in 1995, DE-CIX today is the most important Internet exchange for Central and Eastern Europe and the largest Internet exchange worldwide for data throughput. Over 300 ISPs from over 40 countries carry out an essential part of their Internet traffic through DE-CIX. The independent carrier-neutral owner and operator of the Internet exchange is DE-CIX Management GmbH, a wholly owned subsidiary of eco e.V., the German Internet Industry Association.
To learn more about Interxion, please visit: www.interxion.com.
Amsterdam, The Netherlands – (The Hosting News) – September 1, 2009 – Hosting provider, LeaseWeb, plans to increase its market share for website hosting in Turkey. LeaseWeb recruited 29-year old Emrah Aydin as the company’s new business development manager to handle this job.
Ruud Mous, Sales Director of LeaseWeb noted, ”Emrah’s work experience prior to his appointment at LeaseWeb will be useful. In addition, he is a Turkish national, which is a great advantage when doing business in Turkey. He speaks the language, he knows the culture, and he is familiar with the customs. I expect that this will have a positive impact on the LeaseWeb sales results in Turkey.”
Emrah Aydin, 29, will be a strong addition to LeaseWeb’s international business development team for its intensive marketing campaign in Turkey. Mr Aydin previously worked as a regional sales manager for Emerson Network Power in Poland.
Mr. Mous added, ”Turkey lags far behind the Netherlands in Internet infrastructure, and the Turkish market has a great need for effective Internet services. All companies based in Turkey are now required to have a domain name and an e-mail address so that they can always be accessed through the Internet. Roadside billboards encourage Internet use through advertisements such as “The Internet is the vitamin for your children.”
The Amsterdam region, which constitutes the basis for LeaseWeb’s global hosting network spanning telecom carriers and Internet exchanges, is attractive to the Turkish market because of the excellent connections that converge here.
Mr. Mous continued, ”Amsterdam, London and Frankfurt are the world’s most important Internet exchanges. The attraction of Amsterdam also makes LeaseWeb attractive to companies located in the Turkish region. In addition, LeaseWeb’s network has a bandwidth of more than 750 Gigabits per second, which is critical to such areas as streaming and rapid scalability in web environments. Very few companies in Europe have this amount of bandwidth available in their networks.”
In preparation for its Turkish marketing campaign, LeaseWeb joined an economic mission to Turkey together with State Secretary of Economic Affairs Frank Heemskerk in late 2008. LeaseWeb also has Turkish-speaking office staff who can handle customer calls in their native language. LeaseWeb has since signed contracts with multiple customers in Turkey, including Kanal7-haber7, Akilli.tv, Turkticaret.net, Super Muzik, Tescilet.net-Kurtlarvadisi.com, timsah.com, uzmantv.com, and Internethaber.com.
LeaseWeb has had good experience with the deployment of business development managers in different countries, who maintain face-to-face contacts with (prospective) customers in those markets.
Mr.
Mous concluded, ”Personal contacts are a key factor in our ability to close deals. In Turkey especially, deals tend to be based on trust rather than on specifications. You cannot achieve this with telephone sales.”
LeaseWeb is an international provider of hosting solutions that is primarily geared towards the professional market. The company is among the top-20 hosting providers worldwide and its services include server virtualization, dedicated servers, collocation, streaming, webhosting, and domain name registration. LeaseWeb is the proprietor of a first-class network that offers a bandwidth of more than 750 Gbps, spanning four data centers in the Amsterdam region via major telecom carriers. LeaseWeb is also present via Internet exchanges in Amsterdam, Londen, Frankfurt, New York, Brussel, Kopenhagen, Parijs, Budapest, Boekarest, Warschau, Praag, Bratislava, Milaan, Wenen, Stockholm, Oslo, Zumlrich and Madrid. This way, LeaseWeb enables companies around the world to create and continue their online presence in a simple and affordable manner. Since its founding in 1997, hosting provider LeaseWeb has expanded its network to include more than 22,000 servers. LeaseWeb’s clients include Royal Joh. Ensched, OGD, 123Video, Jaap.nl, Relatieplanet, MijnAlbum, Starbucks, Hyves, PricewaterhouseCoopers, Twenga, Direct Wonen, Heineken, Wikipedia, and Rijksmuseum Amsterdam.
To learn more, please visit: www.leaseweb.com.
Amsterdam, The Netherlands – (The Hosting News) – September 2, 2009 – International Internet exchange in Frankfurt am Main, DE-CIX, has expanded its infrastructure at Interxion, a leading European operator of carrier-neutral data centres, by extending its Internet exchange infrastructure into Interxion’s latest Frankfurt data centre, Frankfurt5.
For the exchange DE-CIX, this means that they now have five infrastructure locations distributed across the city of Frankfurt. Moving into the new data centre will give DE-CIX and its customers more space to grow as well as access to some of the most advanced IT infrastructure currently available in Germany.
Frank P. Orlowski, Director of Business Development and Marketing at DE-CIX remarked, ”While many other exchanges are hitting their capacity limits, data traffic in Frankfurt is still growing significantly, driven by our international reach and the quality of the infrastructure we can offer. DE-CIX does not just offer fast, high-quality Internet connectivity in Germany; we work with Internet companies from over 40 countries for whom Frankfurt and Germany clearly have a location advantage. In addition, Interxion’s Frankfurt5 data centre offers state-of-the-art space including the most efficient and fail-safe infrastructure available today. Among other things, 2N emergency power supply, an energy-efficient cooling system, biometric access controls, multiple layers of physical security and a 24/7 security team ensure that the German Internet exchange in Frankfurt has the infrastructure it needs.”
The newly extended relationship brings significant advantages for DE-CIX customers. Inter-continental Internet Service Providers and telcos in particular will find the one-stop-shop for peering and colocation opportunity very attractive. DE-CIX participants can peer at the Internet Exchange and secure the data centre space they need at the same time. Over the many years of cooperation between DE-CIX and Interxion, which have culminated in DE-CIX’s expansion into Frankfurt 5, the international importance of Frankfurt as Germany’s digital communication hub has grown steadily, to the extent that today no exchange in the world has more Internet traffic than DE-CIX.
Peter Knapp, Managing Director Interxion Germany added, ”There is more data exchanged at the Interxion data centre campus in Frankfurt than anywhere else in Germany. An exceptionally varied community of telecommunications companies has settled in our data centres and around DE-CIX. This means that even customers who are not connected to DE-CIX can easily benefit from improved connectivity. As this interconnected community continues to grow, the international significance of Frankfurt as a communication hub will also continue to rise.”
Interxion is a leading European operator of carrier-neutral data centres. Headquartered in Schiphol-Rijk, The Netherlands, Interxion serves its customers from 24 carrier-neutral data centres located in 13 cities across 11 European countries. Interxion serves network and carrier-based, hosting and enterprise customers who require professionally managed and strictly controlled physical environments within which to operate mission-critical applications and computer systems. Interxion’s data centres offer cost-effective and fast access to multiple local and global communication networks.
Interxion is a Patron of Euro IX, the European Internet Exchange Association.
DE-CIX German Internet Exchange is the central, international Internet Exchange in Frankfurt am Main. DE-CIX enables the exchange of IP-traffic, the so called peering between Internet Service Providers through a failsafe switch infrastructure. Founded in 1995, DE-CIX today is the most important Internet exchange for Central and Eastern Europe and the largest Internet exchange worldwide for data throughput. Over 300 ISPs from over 40 countries carry out an essential part of their Internet traffic through DE-CIX. The independent carrier-neutral owner and operator of the Internet exchange is DE-CIX Management GmbH, a wholly owned subsidiary of eco e.V., the German Internet Industry Association.
To learn more about Interxion, please visit: www.interxion.com.
Amsterdam, The Netherlands – (The Hosting News) – September 1, 2009 – Hosting provider, LeaseWeb, plans to increase its market share for website hosting in Turkey. LeaseWeb recruited 29-year old Emrah Aydin as the company’s new business development manager to handle this job.
Ruud Mous, Sales Director of LeaseWeb noted, ”Emrah’s work experience prior to his appointment at LeaseWeb will be useful. In addition, he is a Turkish national, which is a great advantage when doing business in Turkey. He speaks the language, he knows the culture, and he is familiar with the customs. I expect that this will have a positive impact on the LeaseWeb sales results in Turkey.”
Emrah Aydin, 29, will be a strong addition to LeaseWeb’s international business development team for its intensive marketing campaign in Turkey. Mr Aydin previously worked as a regional sales manager for Emerson Network Power in Poland.
Mr. Mous added, ”Turkey lags far behind the Netherlands in Internet infrastructure, and the Turkish market has a great need for effective Internet services. All companies based in Turkey are now required to have a domain name and an e-mail address so that they can always be accessed through the Internet. Roadside billboards encourage Internet use through advertisements such as “The Internet is the vitamin for your children.”
The Amsterdam region, which constitutes the basis for LeaseWeb’s global hosting network spanning telecom carriers and Internet exchanges, is attractive to the Turkish market because of the excellent connections that converge here.
Mr. Mous continued, ”Amsterdam, London and Frankfurt are the world’s most important Internet exchanges. The attraction of Amsterdam also makes LeaseWeb attractive to companies located in the Turkish region. In addition, LeaseWeb’s network has a bandwidth of more than 750 Gigabits per second, which is critical to such areas as streaming and rapid scalability in web environments. Very few companies in Europe have this amount of bandwidth available in their networks.”
In preparation for its Turkish marketing campaign, LeaseWeb joined an economic mission to Turkey together with State Secretary of Economic Affairs Frank Heemskerk in late 2008. LeaseWeb also has Turkish-speaking office staff who can handle customer calls in their native language. LeaseWeb has since signed contracts with multiple customers in Turkey, including Kanal7-haber7, Akilli.tv, Turkticaret.net, Super Muzik, Tescilet.net-Kurtlarvadisi.com, timsah.com, uzmantv.com, and Internethaber.com.
LeaseWeb has had good experience with the deployment of business development managers in different countries, who maintain face-to-face contacts with (prospective) customers in those markets.
Mr.
Mous concluded, ”Personal contacts are a key factor in our ability to close deals. In Turkey especially, deals tend to be based on trust rather than on specifications. You cannot achieve this with telephone sales.”
LeaseWeb is an international provider of hosting solutions that is primarily geared towards the professional market. The company is among the top-20 hosting providers worldwide and its services include server virtualization, dedicated servers, collocation, streaming, webhosting, and domain name registration. LeaseWeb is the proprietor of a first-class network that offers a bandwidth of more than 750 Gbps, spanning four data centers in the Amsterdam region via major telecom carriers. LeaseWeb is also present via Internet exchanges in Amsterdam, Londen, Frankfurt, New York, Brussel, Kopenhagen, Parijs, Budapest, Boekarest, Warschau, Praag, Bratislava, Milaan, Wenen, Stockholm, Oslo, Zumlrich and Madrid. This way, LeaseWeb enables companies around the world to create and continue their online presence in a simple and affordable manner. Since its founding in 1997, hosting provider LeaseWeb has expanded its network to include more than 22,000 servers. LeaseWeb’s clients include Royal Joh. Ensched, OGD, 123Video, Jaap.nl, Relatieplanet, MijnAlbum, Starbucks, Hyves, PricewaterhouseCoopers, Twenga, Direct Wonen, Heineken, Wikipedia, and Rijksmuseum Amsterdam.
To learn more, please visit: www.leaseweb.com.
Amsterdam, The Netherlands – (The Hosting News) – August 6, 2009 – The LeaseWeb website hosting provider in Europe based in Amsterdam, has appointed Thorsten Einig as its new Hosting Product Development Manager, previously having worked for hosting provider 1 and 1 Internet.
Mr. Einig will focus on streamlining and expanding LeaseWeb’s product portfolio, including enlarging its range of virtualization products. He started at LeaseWeb a year ago, initially working on Project Management and Provisioning – the automated delivery of hosting solutions to customers. In his new position he will return to his former field of work with hosting provider 1 and 1 Internet, where he spent eight years on developing and streamlining hosting products. Thorsten Einig is a German national and was stationed in cities like Frankfurt and New York for 1 and 1 Internet.
Mr. Einig will begin his new position as per 1 August 2009, stating, ”Initially I will focus on building relationships with manufacturers and customers to determine what features we could add to our products. HostingCon 2009 represents an excellent opportunity to start doing just that. If anyone wants to talk to me in Washington DC from 10 to 12 August, they can e-mail me at t.einig@leaseweb.com.”
LeaseWeb’s appointment of a Hosting Product Development Manager further reinforces its wholesale operations. Mr. Einig added, ”In my work, I will devote special attention to resellers and their needs regarding our product portfolio. Resellers are an important target group for LeaseWeb’s hosting products, using its basic hosting building blocks as a foundation for delivering their own managed hosting services. LeaseWeb’s customer base includes a lot of system integrators, web developers and application developers.”
The new Product Development Manager also plans to concentrate on developing and expanding the existing virtualization portfolio. Mr. Einig noted, ”We currently market VMware based virtual private servers (VPS) that run on the VMware platform developed by LeaseWeb. Clearly such a VPS offer has a fairly high end target group, VMware being the Rolls Royce virtualization brand in the hosting industry. Expanding our portfolio might lower the threshold of our offering.”
Thorsten Einig also plans to take a close look at LeaseWeb’s web shop because this particular sales channel represents an extension of – and therefore needs to be fully aligned with – its products. Mr. Einig continued, ”Processes in the web shop must be in line with the products. This is why I will try to refine both the composition of the LeaseWeb products and the sales processes on the site, making it even easier for customers to find the desired hosting solution in LeaseWeb’s web shop.”
>Mr. Einig decided to accept LeaseWeb’s job offer because of its international work environment and enterprising mentality, explaining, ”The lines are short at LeaseWeb and the company offers huge personal development opportunities. It is an enterprising organization. LeaseWeb gives you ample flexibility to work on the things you like to do. If you are good at something and see certain opportunities for yourself and the company, they encourage you to focus on these things. I can bring in my experience and implement changes.”
LeaseWeb already boasts a great many nationalities in its employee base. Thorsten Einig is German but the company also employs Turkish, Italian, Polish, South-African, Irish, English, American, Indonesian and Uruguayan nationals. As a result, LeaseWeb recently introduced English as its official corporate language.
LeaseWeb is an international provider of hosting solutions that focuses on the business market. The company is listed as one of the global top 20 hosting providers and offers services such as virtualization, dedicated servers, colocation, streaming, web hosting and domain name registration. LeaseWeb operates a first rate network with a bandwidth exceeding 750 Gbps and runs 4 data centers in the Amsterdam region via the main telecom carriers. LeaseWeb also has a presence in Amsterdam, London, Frankfurt, New York, Brussels, Copenhagen, Paris, Budapest, Bucharest, Warsaw, Prague, Bratislava, Milan, Vienna, Stockholm, Oslo, Zumlrich and Madrid via Internet exchanges. As a result, LeaseWeb enables companies worldwide to create and maintain their online presence in an easy and cost efficient manner. Founded in 1997, hosting provider LeaseWeb currently manages a network comprising over 22,000 servers. Its customer base includes Rijksmuseum Amsterdam, Wikipedia, Koninklijke Joh. Enschede, OGD, 123Video, Jaap.nl, Relatieplanet, MijnAlbum, Starbucks, PricewaterhouseCoopers, Twenga, Direct Wonen, and Heineken Netherlands.
To learn more, please visit: www.leaseweb.com.
Amsterdam, The Netherlands – (The Hosting News) – August 6, 2009 – The LeaseWeb website hosting provider in Europe based in Amsterdam, has appointed Thorsten Einig as its new Hosting Product Development Manager, previously having worked for hosting provider 1 and 1 Internet.
Mr. Einig will focus on streamlining and expanding LeaseWeb’s product portfolio, including enlarging its range of virtualization products. He started at LeaseWeb a year ago, initially working on Project Management and Provisioning – the automated delivery of hosting solutions to customers. In his new position he will return to his former field of work with hosting provider 1 and 1 Internet, where he spent eight years on developing and streamlining hosting products. Thorsten Einig is a German national and was stationed in cities like Frankfurt and New York for 1 and 1 Internet.
Mr. Einig will begin his new position as per 1 August 2009, stating, ”Initially I will focus on building relationships with manufacturers and customers to determine what features we could add to our products. HostingCon 2009 represents an excellent opportunity to start doing just that. If anyone wants to talk to me in Washington DC from 10 to 12 August, they can e-mail me at t.einig@leaseweb.com.”
LeaseWeb’s appointment of a Hosting Product Development Manager further reinforces its wholesale operations. Mr. Einig added, ”In my work, I will devote special attention to resellers and their needs regarding our product portfolio. Resellers are an important target group for LeaseWeb’s hosting products, using its basic hosting building blocks as a foundation for delivering their own managed hosting services. LeaseWeb’s customer base includes a lot of system integrators, web developers and application developers.”
The new Product Development Manager also plans to concentrate on developing and expanding the existing virtualization portfolio. Mr. Einig noted, ”We currently market VMware based virtual private servers (VPS) that run on the VMware platform developed by LeaseWeb. Clearly such a VPS offer has a fairly high end target group, VMware being the Rolls Royce virtualization brand in the hosting industry. Expanding our portfolio might lower the threshold of our offering.”
Thorsten Einig also plans to take a close look at LeaseWeb’s web shop because this particular sales channel represents an extension of – and therefore needs to be fully aligned with – its products. Mr. Einig continued, ”Processes in the web shop must be in line with the products. This is why I will try to refine both the composition of the LeaseWeb products and the sales processes on the site, making it even easier for customers to find the desired hosting solution in LeaseWeb’s web shop.”
>Mr. Einig decided to accept LeaseWeb’s job offer because of its international work environment and enterprising mentality, explaining, ”The lines are short at LeaseWeb and the company offers huge personal development opportunities. It is an enterprising organization. LeaseWeb gives you ample flexibility to work on the things you like to do. If you are good at something and see certain opportunities for yourself and the company, they encourage you to focus on these things. I can bring in my experience and implement changes.”
LeaseWeb already boasts a great many nationalities in its employee base. Thorsten Einig is German but the company also employs Turkish, Italian, Polish, South-African, Irish, English, American, Indonesian and Uruguayan nationals. As a result, LeaseWeb recently introduced English as its official corporate language.
LeaseWeb is an international provider of hosting solutions that focuses on the business market. The company is listed as one of the global top 20 hosting providers and offers services such as virtualization, dedicated servers, colocation, streaming, web hosting and domain name registration. LeaseWeb operates a first rate network with a bandwidth exceeding 750 Gbps and runs 4 data centers in the Amsterdam region via the main telecom carriers. LeaseWeb also has a presence in Amsterdam, London, Frankfurt, New York, Brussels, Copenhagen, Paris, Budapest, Bucharest, Warsaw, Prague, Bratislava, Milan, Vienna, Stockholm, Oslo, Zumlrich and Madrid via Internet exchanges. As a result, LeaseWeb enables companies worldwide to create and maintain their online presence in an easy and cost efficient manner. Founded in 1997, hosting provider LeaseWeb currently manages a network comprising over 22,000 servers. Its customer base includes Rijksmuseum Amsterdam, Wikipedia, Koninklijke Joh. Enschede, OGD, 123Video, Jaap.nl, Relatieplanet, MijnAlbum, Starbucks, PricewaterhouseCoopers, Twenga, Direct Wonen, and Heineken Netherlands.
To learn more, please visit: www.leaseweb.com.
Amsterdam, The Netherlands – (The Hosting News) – July 30, 2009 – Antispam consultancy and implementation enterprise, SpamExperts, has revealed the winner of its HostingCon full conference pass. From the many participants in its promotion, SpamExperts selected Hewlett Packard, former cPanel executive, Alex Villegas.
Mr. Villegas explains his reasoning on why he considers himself worthy of attending the U.S.’s premier hosting event free of charge, “I was in charge of the SPAM presentation during the 2008 cPanel Conference. Most importantly I organized the infamous SpamTable during the 2008 cPanel Conference. The SpamTable Board is a legend accross the Web Hosting Industry that will always prevail. In addition, I MUST be present in order to mediate the Web Hosting Automation Cold War between cPanel (USA) and Parallels:Plesk (Russia). My presence in HostingCon 2009 will of course help Obama stimulate the Global Economy by creating jobs while fighting SPAM via SpamExperts solutions.”
SpamExperts looks forward to welcoming Alex as well as everyone else at its Booth #230. The company invites everyone to explain whatever spam problem they may have, so that they may assist and reduce expenses on current solutions being utilized. In addtition, they look forward to discussing any other business or spam related topic of concern.
SpamExperts is an antispam consultancy and implementation enterprise. In-house developed technologies are based on self-learning and networking effects that provide for the elimination of annoyances and costs incurred by spam. SpamExperts aims to accomplish its goals by openly communicating, while being flexible and responsible.
With a projected attendance of over 2,000 Internet professionals from over 30 countries, this year’s premier hosting industry event is expected to be the best one ever produced of its kind in the United States. The HostingCon 2009 exhibit hall will include nearly 100 hosted services vendors displaying products and services, as well as many exciting demonstrations and other activities by top industry businesses.
To learn more about HostingCon news, please visit the official web site which contains all of the latest information regarding the conference. The HostingCon blog details the latest developments of the event such as scheduled panels, speakers, exhibitors and high-profile keynotes.
For more about HostingCon 2009, please visit: www.hostingcon.com.
To learn more about SpamExperts, please visit: www.spamexperts.com.
Amsterdam, The Netherlands – (The Hosting News) – July 30, 2009 – Antispam consultancy and implementation enterprise, SpamExperts, has revealed the winner of its HostingCon full conference pass. From the many participants in its promotion, SpamExperts selected Hewlett Packard, former cPanel executive, Alex Villegas.
Mr. Villegas explains his reasoning on why he considers himself worthy of attending the U.S.’s premier hosting event free of charge, “I was in charge of the SPAM presentation during the 2008 cPanel Conference. Most importantly I organized the infamous SpamTable during the 2008 cPanel Conference. The SpamTable Board is a legend accross the Web Hosting Industry that will always prevail. In addition, I MUST be present in order to mediate the Web Hosting Automation Cold War between cPanel (USA) and Parallels:Plesk (Russia). My presence in HostingCon 2009 will of course help Obama stimulate the Global Economy by creating jobs while fighting SPAM via SpamExperts solutions.”
SpamExperts looks forward to welcoming Alex as well as everyone else at its Booth #230. The company invites everyone to explain whatever spam problem they may have, so that they may assist and reduce expenses on current solutions being utilized. In addtition, they look forward to discussing any other business or spam related topic of concern.
SpamExperts is an antispam consultancy and implementation enterprise. In-house developed technologies are based on self-learning and networking effects that provide for the elimination of annoyances and costs incurred by spam. SpamExperts aims to accomplish its goals by openly communicating, while being flexible and responsible.
With a projected attendance of over 2,000 Internet professionals from over 30 countries, this year’s premier hosting industry event is expected to be the best one ever produced of its kind in the United States. The HostingCon 2009 exhibit hall will include nearly 100 hosted services vendors displaying products and services, as well as many exciting demonstrations and other activities by top industry businesses.
To learn more about HostingCon news, please visit the official web site which contains all of the latest information regarding the conference. The HostingCon blog details the latest developments of the event such as scheduled panels, speakers, exhibitors and high-profile keynotes.
For more about HostingCon 2009, please visit: www.hostingcon.com.
To learn more about SpamExperts, please visit: www.spamexperts.com.